Mission, Vision & Values

Our Mission

To be the number one boiler products and service company within Australia; we will achieve this by being the continued market leader in technological innovation, service delivery, sales volumes for the mutual benefit of Shareholders, Employees, Customers and Key Suppliers.

While striving to fulfill our mission, we will be uncompromising in our pursuit, we will use our values to guide our decisions

Our Vision

O’Brien will continue to promote teamwork, open communication, respect, fairness and advancement opportunities to create a working environment that makes us the first and only choice. O’Brien Boiler Services places great value on responsible actions that take the long view into consideration. This is why sustainability is firmly anchored in our company principles. In all our processes, we aim to ensure that economy, ecology and social responsibility remain in balance.

O’Brien will continue to be competitive to assure value to our customers and continually challenge cost efficiency. We will be profitable to ensure our business is safe and ensure our long-term growth.

Driven by innovation, our market leadership and our creative spirit will yield industry leading profits.

We will be known in the community as a strong corporate citizen, trusted business partner and favourite employer.

O’Brien will continue to provide the highest quality mechanical and electrical systems, replacement parts, repairs, maintenance and other value added services. These will meet their quality, delivery, performance and reliability expectations.

Our Values

We value needs of our customers. Our high standards require us to work safely, to make and provide the highest quality mechanical and electrical systems.

We do the right thing and live up to our commitments . We do not cut corners and make false promises . Honest at all times . Creating a winning performance culture , we operate with the highest standard of integrity .

We trust each other and treat each other with mutual respect. Every individuals’ skill and talent are appreciated

We value a strong work ethic and ability to make each other successful. We care what others think and encourage their involvement, creating a sense of trust, pride, loyalty, ownership and family.

We believe in developing a sense of entrepreneurship in each and every employee with regard to their work, projects and roles. We all strive to be proactive and take active interest in O’Brien Boiler Services business. We continuously strive to improve efficiency, quality and cost control. We encourage innovation, creative new ideas and opportunities for improvement.